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Corrections

Corrections Policy

Material errors are corrected in the page, the source record and any dependent comparison. We do not silently preserve a claim that no longer has support.

Published 1 October 2026 · Reviewed 1 October 2026 · Queenstown Gaming Guide editorial team

Editorial evidence flowing through review to publication
Original editorial-process illustration.

What to include in a correction

Identify the page, the exact statement, the reason it appears wrong and the most authoritative supporting source available. Do not send identity documents, account records or sensitive gambling information.

How we assess a report

We reproduce the claim in a review record, inspect its sources, check dependent pages and classify the issue as factual, freshness, interpretation, formatting or legal review.

How changes are shown

A material correction updates the reviewed date and source log. Small spelling or layout fixes need not create a public correction note unless they changed meaning.

Publication checklist

  • Locate exact page and statement
  • Check primary evidence
  • Review dependent pages
  • Correct structured data too
  • Update review date
  • Record material change
Need immediate gambling support?

Call the New Zealand Gambling Helpline on 0800 654 655 or text 8006.

How this policy changes publication decisions

This policy is an operational control, not a reputation statement. Every material claim needs an owner, a source that can support the exact wording, a verification date and a clear response when the evidence changes. Search snippets, copied affiliate tables and anonymous reviews cannot satisfy that standard.

  • Keep primary evidence beside the claim it supports.
  • Mark unresolved legal or factual points before publication.
  • Correct the page, changelog and dependent pages together.

Independence also means disclosing the commercial model. Sponsored links may earn the guide a commission; they are labelled, and commercial considerations do not override legal, safety or factual gates.

How to use this information

Start with the decision you need to make, then distinguish a stable fact from a live condition. An address or statutory rule may remain stable for years; a timetable, entrance condition, machine configuration or promotional term may change without notice. Follow the primary-source link closest to the claim and check that it describes the same venue, service, product and date.

Keep a simple record of what you checked and when. Do not fill an evidence gap with a directory excerpt, an old screenshot or another publisher’s confidence. Where two official sources differ, use the more specific and current source, describe the conflict, and ask the responsible organisation before relying on it.

Evidence rule: use the linked official source for the live fact, then record the date checked. If the source is unavailable or ambiguous, keep the claim unpublished and list it in Sources and updates.